With InterimLead I would like to support you with my exceptional skills and offer you the following services:

Interim Management - Temporary asssignment within your company in a senior management position - for a transitory hiring period - a seasonal commitment - as vacation relief covery - as a coach & trainer for the ``new`` candidate - for the restructuring of your business - simply for problem solving purpose (Productivity - Revenue - Concept - Human resources) 

Project management - during the building process - conceptualization - positioning at the market - Opening manager, including the start-up period - revenue increasement measurements

Recruitment, Training & Coaching - of your entire team - individual coaching & training of your Senior Managers - optimization and improvement of workflows and service & product offers - composition & development of the atmosphere and ambience - team leadership - motivation - team building - positioning - recognition - purchase & provisioning - economic trend management - accounting - marketing - forecasting & budgeting 

I am offering my services to Hotelgroups, Hotel resorts, private owned Hotels, Cruise lines and high-end restaurants, during running operations and for new openings!

As a competent manager and hospitality expert I would like to support you by sharing my professional experiences and skills, which I gained over many years being an international F&B-and Hotelmanager in leading Hotels and American Cruise lines. I am providing especially several success-guaranteed values from the cruise industry, where it is common and necessary to react immediately on challenges and to meet and exceed the guest expectations at all times. To achieve this, I was mainly a coach for each of my managers and together we reached many goals such as the increase of all revenues in a short period of time and improved our guest-ratings to outstanding results.

The main aspects of successful managing today are experience and people-knowledge. When it comes to leadership and development, only a motivated team with the necessary service-mentality and tools given, can deliver success in all sectors.

To communicate and to show these skills by example, it takes a manager with passion for the job and a natural interest in people, all other skills can be delivered by training and coaching to improve competence.

And this would be my part!

Throughout my career I have gained the important skills and experiences to see the "BIG PICTURE" of any hospitality related business, then to analyse, to communicate the situation and then to take the necessary action with my team. Using many professional values from the cruise industry, I am confident and driven to get the best out of your team, for your company's benefit and your employees.

From my point of view several aspects of management techniques have necessarily changed throughout the past years.

Managers had to adjust their way of managing people and their teams, it is not anymore about giving straight orders and then expect them to be followed without any reaction. Further you do not always have a full team of skilled personnel, also regarding the fact, that many teams include apprentices.

At the same time, also the expectations of our today's guests have moved in a different direction, the majority is not necessarily expecting classical service techniques anymore, but they ARE EXPECTING an inviting atmosphere, friendly service with a smile and this certain positive vibes, which reflects on them and will decide how comfortable your guest feels.

Today it is all about spending more time with each member of your team, being sensitive in the way you convey standarts and tasks, knowing and recognizing each one and then to implement the relevant service attitude, spirit and professional skills hence lead BY EXAMPLE. 

Only permanently motivating your team will lead to the result: "HAPPY TEAM - HAPPY GUEST".